REAL SUMMARY

Hurricane Katrina had the most devastating impact on Louisiana where the wetlands were damaged. Vegetation in the marshes may not grow back, and whatever remained turned brown. Katrina decrease local sea harvests by two-third, so US increased oyster import while Fishermen were unemployed and unsettled as they depended on oyster industry for a living. Floodwaters became contaminated with household chemical which disturbed underground gas and oil tanks. Leaking sewer and gas pipes increase contamination. Human corpses and dead pets further increase the risk of bacterial contamination. Dredged materials are placed on a platform for plants to grow on. The Louisiana Coastal Area Ecosystem Restoration Plan is also planning to rebuild barrier islands and replant lost marsh grass.

summary

Hurricane Katrina had the most devastating impact on Louisiana where the wetlands were damaged. Some island chains like crescent-shaped Chandeleur Islands off the south eastern coast played a crucial role in protecting the coastal community. Vegetation in the marshes may not grow back as the water sources have disappeared. Those that remain became unhealthy. Katrina had a devastating toll on local sea and two-thirds of Louisiana’s oysters might have been destroyed. US planned to increase the amount of oyster imports from other countries. Many of the fishermen are unemployed and unsettled as they depended on oyster industry. House hold chemicals petroleum contaminated the floodwater as the incident disturbed underground gas and oil tanks. Sewer and gas that leaks from pipe contaminated the water further. Corpses and dead pets increase the risk of bacterial contamination. placing dredged material for a platform for the plants to grow on.

Personal Recount

A few years ago when I was 11, I was enraptured by a computer mouse. At that time, my mouse was broken and I could not play my games for quite some time. I was desperate, but did not have the money to buy it. I told my best friend, Sean, and he suggested that if I really want it, I should just steal it.
“Hey, stealing is wrong and you should know it well too. There was a talk about stealing, etc made by a few police men yesterday. If I’m caught stealing, I’ll be in deep trouble”, I said.
San told me:” Don’t worry. I’ll go with you. Let’s do it after school today.”
I was not really sure what to do but I agreed to go with him. I was quivering as I was entering the shop. When I saw the mouse that I wanted, I looked around to make sure no one was looking and surreptitiously slip that mouse into my bag. Suddenly, I felt something to be impending. I was bewildered and started to manoeuvre towards the exit. Sean told me to walking normally or else people would get suspicious. I managed to maintain my normal thinking and act while walking towards the exit. As I reached the exit, the sensor started to beep. One of the security guards wanted to check my bag, but I refused. Another security guard came and told me to open my bag. I had no choice but to do it. I saw Sean signalling to me to throw the mouse to him. I opened my bag and tossed the mouse as far as I could as he was quite far away. After that the security guard grabbed my hands. I tried to break free but in vain. At that moment my mind was pandemonium.
I started to struggle vigorously although I knew it was impossible for me to break free. The result was that although I was not sent to the police station as I was too young, I was punished by my parents instead. The police also told me that Sean had been stealing things since a young age and teaching others how to steal. I knew I did not make a smart choice but i learnt a very valuable lesson.

The career of my choice is being a Customer relationship manager (CRM). The role of this job is to manage existing clients and develop new accounts, deliver on sales targets and maintain good client relationships. However, to do this job needs many requirements. The requirements are having initiative, knowing how to drive and commitment to succeed in professional sales. Telephone, communication and interpersonal skills are required. The candidate must be willing to work flexible working hours as required and also ability to work both independently and within a team environment. The candidate must also be Singapore citizen or permanent resident status. There will be a guaranteed $5000 p.m. for the first 2 months and $ 2000 p.m. thereafter. CPF, attractive benefits and comprehensive in-house training will be given. Several CRM software packages are available, and they vary in their approach to CRM. However, as mentioned above, CRM is not just a technology but rather a comprehensive, customer-centric approach to an organization's philosophy of dealing with its customers. This includes policies and processes, front-of-house customer service, employee training, marketing, systems and information management. Hence, it is important that any CRM implementation considerations stretch beyond technology toward the broader organizational requirements.The objectives of a CRM strategy must consider a company’s specific situation and its customers' needs and expectations. Information gained through CRM initiatives can support the development of marketing strategy by developing the organization's knowledge in areas such as identifying customer segments, improving customer retention, improving product offerings (by better understanding customer needs), and by identifying the organization's most profitable customers.

The career of my choice is being a Customer relationship manager (CRM). The role of this job is to manage existing clients and develop new accounts, deliver on sales targets and maintain good client relationships. If anything goes on around, as a client relationship manager, I have to report to the Sales Director. Customer relationship management (CRM) consists of the processes a company uses to track and organize its contacts with its current and prospective customers. CRM software is used to support these processes; information about customers and customer interactions can be entered, stored and accessed by employees in different company departments. Typical CRM goals are to improve services provided to customers, and to use customer contact information for targeted marketing. While the term CRM generally refers to a software-based approach to handling customer relationships, most CRM software vendors stress that a successful CRM effort requires a holistic approach. CRM initiatives often fail because implementation was limited to software installation, without providing the context, support and understanding for employees to learn, and take full advantage of the information systems from the outside, customers interacting with a company perceive the business as a single entity, despite often interacting with a number of employees in different roles and departments. CRM is a combination of policies, processes, and strategies implemented by an organization to unify its customer interactions and provide a means to track customer information. It involves the use of technology in attracting new and profitable customers, while forming tighter bonds with existing ones.

I have a very common hobby that most people have which is playing computer games. My favourite game was Maplestory as I get to interact with online friends and many people from all around Singapore as well as other countries. Other than that, the sport that I like most is volleyball even though it tires me out. Playing such a sport improves my physical abilities. There are many things that I hate for reasons such as it piss me off or make me very angry. The one thing that I hate most was exam. If i were to do badly for the exam, I would get scolded or penalty. Even if I were to do well, there would not be any rewards at all. I could not imagine the amount of trees killed for just a simple subject in an exam. Teachers told us to protect the earth and grow more plants and trees. However, they are the one “killing” most of the trees. When I reach home from school, I had to listen to my mother nag. She always says things that I hate and thus, I end up talking back at her. In school, I can at least hang out with my friends and play volleyball. I can even do my homework in school and ask my friends for questions that I do not know how to do. At least staying in school is much better than going home where I could not find peace. To me life is very boring.