The career of my choice is being a Customer relationship manager (CRM). The role of this job is to manage existing clients and develop new accounts, deliver on sales targets and maintain good client relationships. However, to do this job needs many requirements. The requirements are having initiative, knowing how to drive and commitment to succeed in professional sales. Telephone, communication and interpersonal skills are required. The candidate must be willing to work flexible working hours as required and also ability to work both independently and within a team environment. The candidate must also be Singapore citizen or permanent resident status. There will be a guaranteed $5000 p.m. for the first 2 months and $ 2000 p.m. thereafter. CPF, attractive benefits and comprehensive in-house training will be given. Several CRM software packages are available, and they vary in their approach to CRM. However, as mentioned above, CRM is not just a technology but rather a comprehensive, customer-centric approach to an organization's philosophy of dealing with its customers. This includes policies and processes, front-of-house customer service, employee training, marketing, systems and information management. Hence, it is important that any CRM implementation considerations stretch beyond technology toward the broader organizational requirements.The objectives of a CRM strategy must consider a company’s specific situation and its customers' needs and expectations. Information gained through CRM initiatives can support the development of marketing strategy by developing the organization's knowledge in areas such as identifying customer segments, improving customer retention, improving product offerings (by better understanding customer needs), and by identifying the organization's most profitable customers.

The career of my choice is being a Customer relationship manager (CRM). The role of this job is to manage existing clients and develop new accounts, deliver on sales targets and maintain good client relationships. If anything goes on around, as a client relationship manager, I have to report to the Sales Director. Customer relationship management (CRM) consists of the processes a company uses to track and organize its contacts with its current and prospective customers. CRM software is used to support these processes; information about customers and customer interactions can be entered, stored and accessed by employees in different company departments. Typical CRM goals are to improve services provided to customers, and to use customer contact information for targeted marketing. While the term CRM generally refers to a software-based approach to handling customer relationships, most CRM software vendors stress that a successful CRM effort requires a holistic approach. CRM initiatives often fail because implementation was limited to software installation, without providing the context, support and understanding for employees to learn, and take full advantage of the information systems from the outside, customers interacting with a company perceive the business as a single entity, despite often interacting with a number of employees in different roles and departments. CRM is a combination of policies, processes, and strategies implemented by an organization to unify its customer interactions and provide a means to track customer information. It involves the use of technology in attracting new and profitable customers, while forming tighter bonds with existing ones.

I have a very common hobby that most people have which is playing computer games. My favourite game was Maplestory as I get to interact with online friends and many people from all around Singapore as well as other countries. Other than that, the sport that I like most is volleyball even though it tires me out. Playing such a sport improves my physical abilities. There are many things that I hate for reasons such as it piss me off or make me very angry. The one thing that I hate most was exam. If i were to do badly for the exam, I would get scolded or penalty. Even if I were to do well, there would not be any rewards at all. I could not imagine the amount of trees killed for just a simple subject in an exam. Teachers told us to protect the earth and grow more plants and trees. However, they are the one “killing” most of the trees. When I reach home from school, I had to listen to my mother nag. She always says things that I hate and thus, I end up talking back at her. In school, I can at least hang out with my friends and play volleyball. I can even do my homework in school and ask my friends for questions that I do not know how to do. At least staying in school is much better than going home where I could not find peace. To me life is very boring.